Refund policy

You have 30 days from the date of purchase to submit an exchange/return request via email. Please email returns@alitydesigns.com. 

Please let us know if you want a refund, store credit or an exchange and the reason for the request. The more detail you can provide, the better. 

Please note while we do offer free shipping across the contiguous USA, we do not offer free returns, and a $10 flat rate return shipping fee will be deducted from your total refund amount. 

Please ensure the item remains in the condition in which you received it, no washing or wear. Once received by our warehouse in the original condition, we will issue a refund back to the original form of payment within 7-14 business days.